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Customer Support Email And Chat Process Executive

salary 18,000 - 22,000 /month
company-logo
job companyAkshaydhama100@gmail.com
job location Kashmere Gate, Delhi
job experience0 - 1 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Banking
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
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Job Description

We are looking for a Email And Chat Process Executive to join our team at Akshaydhama100@gmail.com. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 18,000 - ₹ 22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Email And Chat Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Email And Chat Process Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Email And Chat Process Executive role.
  2. What salary is offered for this Customer Support Email And Chat Process Executive job?
    Ans : The salary for this Customer Support Email And Chat Process Executive job ranges between ₹18,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email And Chat Process Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kashmere Gate, Delhi.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email And Chat Process Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Email And Chat Process Executive job is located in Kashmere Gate, Delhi.
  8. Why should you apply for this Customer Support Email And Chat Process Executive job?
    Ans : This Customer Support Email And Chat Process Executive job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 22000

Contact Person

HR Team

Interview Address

Shiv vhair
Posted 2 hours ago

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