Email And Chat Process Executive

13,000 - 15,000 /month

Admach Auto Industries India Private Limited

Sector 25 Faridabad, Faridabad

6 - 12 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Computer Knowledge

Domestic Calling

Industry Type: Automobile

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Title : Process Coordinator (Marketing)

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log Production interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Follow up with inhouse team.
Update FMS as per department reqirement.

Job Requirements:

Qualification : Any Graduate
Experience - 6 Months to 1 Yr.

Working Days : Monday -Saturday during the general shift.

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

What is the eligibility criteria to apply for this Email And Chat Process Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Faridabad.
How many working days are there for this Email And Chat Process Executive job?
Ans: This Email And Chat Process Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email And Chat Process Executive job?
Ans: No, there is no fee applicable for applying this Email And Chat Process Executive job and during the employment with the company, i.e., Admach Auto Industries India Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email And Chat Process Executive role?
Ans: There is an immediate opening of 1 Email And Chat Process Executive at Admach Auto Industries India Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email And Chat Process Executive job?
Ans: This Email And Chat Process Executive job has Day Shift.