Email And Chat Process Executive

13,000 - 15,000 /month

Admach Auto Industries India Private Limited

Sector 25 Faridabad, Faridabad

6 - 12 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Automobile

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title : Process Coordinator (Marketing)

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log Production interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Follow up with inhouse team.
Update FMS as per department reqirement.

Job Requirements:

Qualification : Any Graduate
Experience - 6 Months to 1 Yr.

Working Days : Monday -Saturday during the general shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Email And Chat Process Executive job

What qualifications and experience are required for this Email And Chat Process Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Computer Knowledge, Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Email And Chat Process Executive job ranges between ₹13,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email And Chat Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 25 Faridabad, Faridabad.
How many vacancies are there for this Email And Chat Process Executive job?
Ans : There is 1 vacancy for this Email And Chat Process Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-1 years of experience are eligible to apply for this Email And Chat Process Executive role. Only female candidates are eligible.
What are the key responsibilities of this Email And Chat Process Executive job?
Ans : As a Email And Chat Process Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Email And Chat Process Executive position is Sector 25 Faridabad, Faridabad.
Who is the right fit for this Email And Chat Process Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-1 years of experience is the right fit for this Email And Chat Process Executive job.
What makes this Email And Chat Process Executive job a good opportunity?
Ans : This Email And Chat Process Executive job is a good opportunity as it offers a salary between ₹13,000-₹15,000 per month. This is a Full Time job and has 1 openings.