jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Email And Chat Process Executive

salary 17,000 - 29,000 /month
company-logo
job companyA Tech Solution
job location Sector 63 Noida, Noida
job experience0 - 6 months Experience in Customer Support / TeleCaller
5 Openings
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: Education
qualification
All Education levels
gender
All genders
jobShift
5 days working | Flexible Shift
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Email And Chat Process Executive to join our team at A TECH SOLUTION. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹17,000 - ₹29,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Email And Chat Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Email And Chat Process Executive role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Email And Chat Process Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹17,000-₹29,000 per month in this Customer Support Email And Chat Process Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email And Chat Process Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
  5. How many vacancies are there for this Customer Support Email And Chat Process Executive job?
    Ans : There are 5 vacancies for this Customer Support Email And Chat Process Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email And Chat Process Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Email And Chat Process Executive position is Sector 63 Noida, Noida.
  8. What makes this Customer Support Email And Chat Process Executive job a good opportunity?
    Ans : This Customer Support Email And Chat Process Executive job is a good opportunity as it offers a salary between ₹17,000-₹29,000 per month. This is a Both job and has 5 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Shift

Flexible

Contract Job

No

Salary

₹ 17000 - ₹ 29000

Contact Person

HR Team
Posted 13 hours ago

Other Popular Jobs in Noida

Other Popular Jobs

Trending Jobs

similar jobs

Apply to similar jobs

Customer Care Executive

arrow
₹ 18,000 - 60,000 per month *
Socialstaff India Private Limited
Sector 62 Noida, Noida
Skills: International Calling
Incentives included
50 Openings

Customer Care Executive

arrow
₹ 27,000 - 30,500 per month *
Saravi Consultants Private Limited
Sector 63 Noida, Noida
Skills: Computer Knowledge
Incentives included
1 Opening
High DemandHigh Demand

Customer Support International BPO Executive

arrow
₹ 18,000 - 45,000 per month
Itm Recruitment Services
Sector 60 Noida, Noida
Skills: Domestic Calling, International Calling, Query Resolution
50 Openings
High DemandHigh Demand
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Noida > Customer Support / TeleCaller Jobs in Noida > Email And Chat Process Executive