Elite Banker-Inbound_Branch Banking-Service_Surat We are looking for a customer-focused and experienced Elite Banker - Inbound to support branch banking operations and deliver high-quality service to walk-in customers. The Elite Banker will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of financial products. Service walk-in customers across all segments, ensuring prompt and courteous assistance. Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products. Act as a backup to the Personal Banker during peak hours or absences. Handle non-transactional servicing tasks such as audit support and reconciliation of branch accounts. Resolve customer queries efficiently and professionally. Identify and capitalize on business opportunities sensed during customer interactions. Deliver a high-quality customer experience to encourage retention and positive word-of-mouth. Ensure compliance with internal policies and regulatory guidelines. Experience Level Senior Level
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.
More about this Elite Banker - Branch Banking Customer Service job
Who is eligible to apply for this Elite Banker - Branch Banking Customer Service job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Elite Banker - Branch Banking Customer Service job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Elite Banker - Branch Banking Customer Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kamrej, Surat.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Elite Banker - Branch Banking Customer Service job is open for both male and female candidates.
Where is this job located?
Ans : This Elite Banker - Branch Banking Customer Service job is located in Kamrej, Surat.
Why should you apply for this Elite Banker - Branch Banking Customer Service job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
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Kotak Mahindra Bank Limited
Kamrej, Surat
5 - 6+ years Experience in Customer Support / TeleCaller
Full Time
