Education Counsellor

15,000 - 20,000 /month

Triomentor Edu Services Private Limited

Derebail, Mangalore

6 - 24 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: Education

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Education Counsellor to join our team at Triomentor Edu Services Private Limited. The role offers ₹ 15,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Education Counsellor job

What are the eligibility criteria for this Education Counsellor job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience for this Education Counsellor job offered by Triomentor Edu Services Private Limited in Derebail, Mangalore.
What salary is offered for this Education Counsellor job?
Ans : The salary for this Education Counsellor job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Education Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Derebail, Mangalore.
How many vacancies are there for this Education Counsellor job?
Ans : There are 25 vacancies for this Education Counsellor role.
Is this job open for all genders?
Ans : Yes, this Education Counsellor job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Education Counsellor position is Derebail, Mangalore.
What makes this Education Counsellor job a good opportunity?
Ans : This Education Counsellor job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 25 openings.