Education Counsellor

10,000 - 18,000 /month

Lknb Marketing And Service Llp

Vijay Nagar, Scheme No 54, Indore

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

Females Only

6 days working | Day Shift

Aadhar Card, Bank Account

Job Description

We are looking for a Education Counsellor to join our team at Lknb Marketing And Service Llp. The role offers ₹10000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Education Counsellor job

What skills and experience do you need for this Education Counsellor job?
Ans : To apply for this Education Counsellor job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Education Counsellor job ranges between ₹10,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Education Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Scheme No 54, Indore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Education Counsellor job. Only female candidates can apply.
What are the key responsibilities of this Education Counsellor job?
Ans : As a Education Counsellor, key responsibilities include skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Education Counsellor job is located in Vijay Nagar, Scheme No 54, Indore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Education Counsellor job.
Why should you apply for this Education Counsellor job?
Ans : This Education Counsellor job offers a salary between ₹10,000-₹18,000 per month. This is a Full Time opportunity and has 25 openings available.