Education Counsellor

12,000 - 30,000 /month*

L Y Enrol Education On Call (opc) Private Limited

Sector 7 Dwarka, Delhi

₹10,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a EducationCounseller to join our team LY ENROL EDUCATION ON CALL OPC PVT.LTD. The role offers ₹12,000 - ₹30,000 / month PLUS incentives and involves managing customer calls, delivering outstanding customer service related to Education . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduation and Freshers/Experienced. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days a week 10:00am - 6:00pm.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Education Counsellor job

What skills and experience do you need for this Education Counsellor job?
Ans : To apply for this Education Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹30,000 per month in this Education Counsellor position.
What shift and timings does this job follow?
Ans : This Education Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 7 Dwarka, Delhi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Education Counsellor job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Education Counsellor, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
Where is this job located?
Ans : This Education Counsellor job is located in Sector 7 Dwarka, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-1 years of experience is ideal for this Education Counsellor job.
Why should you apply for this Education Counsellor job?
Ans : This Education Counsellor job offers a salary between ₹12,000-₹30,000 per month. This is a Full Time opportunity and has 10 openings available.