Education Counsellor

15,000 - 20,000 /month

Kaushal Vidyabhavan

Nana Varachha, Surat

2 - 6+ years Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Languages: Hindi, Gujarati

Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Education Counsellor to join our team at Kaushal Vidyabhavan. The role offers ₹15000 - ₹20000 and involves managing parents calls, delivering outstanding parents service related to School. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to parents inquiries, complaints and concerns with a problem-solving mindset.
Log parents interactions and track follow-ups.
Offer timely and relevant solutions to resolve parents issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Education Counsellor job

Who is eligible to apply for this Education Counsellor job at Kaushal Vidyabhavan?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Domestic Calling for this Education Counsellor job offered by Kaushal Vidyabhavan.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Education Counsellor position.
What shift and timings does this job follow?
Ans : This Education Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nana Varachha, Surat.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-7 years of experience can apply for this Education Counsellor job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Education Counsellor, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Education Counsellor job is located in Nana Varachha, Surat.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 2-7 years of experience is ideal for this Education Counsellor job.
Why should you apply for this Education Counsellor job?
Ans : This Education Counsellor job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 1 openings available.