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Customer Support Education Counsellor

salary 25,000 - 50,000 /month
company-logo
job companyGelecekvidya Private Limited
job location Greater Noida West, Greater Noida
job experience2 - 5 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Education
qualification
Post Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Education Counsellor to join our team at Gelecekvidya Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹35,000 - ₹50,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Post Graduate and 2 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Support Education Counsellor job

  1. What skills and experience do you need for this Customer Support Education Counsellor job?
    Ans : To apply for this Customer Support Education Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Education Counsellor job ranges between ₹25,000-₹50,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Education Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Greater Noida West, Greater Noida.
  5. How many vacancies are there for this Customer Support Education Counsellor job?
    Ans : There are 10 vacancies for this Customer Support Education Counsellor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Post Graduate and above qualification and 2-5 years of experience are eligible to apply for this Customer Support Education Counsellor role. Only female candidates are eligible.
  7. What are the key responsibilities of this Customer Support Education Counsellor job?
    Ans : As a Customer Support Education Counsellor, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Education Counsellor position is Greater Noida West, Greater Noida.
  9. Who is the right fit for this Customer Support Education Counsellor job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 2-5 years of experience is the right fit for this Customer Support Education Counsellor job.
  10. What makes this Customer Support Education Counsellor job a good opportunity?
    Ans : This Customer Support Education Counsellor job is a good opportunity as it offers a salary between ₹25,000-₹50,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 50000

Contact Person

Sagar Thakur

Interview Address

galaxy blue sapphire plaza, Greater Noida West, Greater Noida
Posted 7 hours ago
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