Ecommerce Sales Executive

9,000 - 12,000 /month

Helicx

Kharar, Mohali

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

3 Openings

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Punjabi

All Education levels

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Ecommerce Sales Executive to join our team at Helicx. The role offers ₹9000 - ₹12000 and involves managing customer calls, delivering outstanding customer service related to jewellery. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Ecommerce Sales Executive job

What is the eligibility criteria to apply for this Ecommerce Sales Executive job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹9000 - ₹12000 per month that depends on your interview. It's a Full Time job in Mohali.
How many working days are there for this Ecommerce Sales Executive job?
Ans: This Ecommerce Sales Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Ecommerce Sales Executive job?
Ans: No, there is no fee applicable for applying this Ecommerce Sales Executive job and during the employment with the company, i.e., Helicx.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Ecommerce Sales Executive role?
Ans: There is an immediate opening of 3 Ecommerce Sales Executive at Helicx
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Ecommerce Sales Executive job?
Ans: This Ecommerce Sales Executive job has Day Shift.