Ecommerce Sales Executive

18,000 - 25,000 /month

Electrical Control System Private Limited

Sector 33 Gurgaon, Gurgaon

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Ecommerce Sales Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to ELECTRICAL. The role offers ₹18,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

HANDLE INDIA MART AND OTHER E-COMMERS PLATFORM

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Ecommerce Sales Executive job

What skills and experience do you need for this Ecommerce Sales Executive job?
Ans : To apply for this Ecommerce Sales Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
What salary is offered for this Ecommerce Sales Executive job?
Ans : The salary for this Ecommerce Sales Executive job ranges between ₹18,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Ecommerce Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 33 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Ecommerce Sales Executive job is open for both male and female candidates.
What does the role of Ecommerce Sales Executive involve?
Ans : As a Ecommerce Sales Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Ecommerce Sales Executive job is located in Sector 33 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Ecommerce Sales Executive job.
Why should you apply for this Ecommerce Sales Executive job?
Ans : This Ecommerce Sales Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.