Ecommerce Operations Executive

12,000 - 15,000 /month

Diamah Commerce Private Limited

Sector 28 Faridabad, Faridabad

0 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time/Part Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Ecommerce Operations Executive to join our team at Diamah Commerce Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to ecommerce. The role offers ₹12000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Ecommerce Operations Executive job

Can freshers or experienced candidates apply for this Ecommerce Operations Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Ecommerce Operations Executive role.
What is the salary and job type for this role?
Ans : The salary for this Ecommerce Operations Executive job ranges between ₹12,000-₹15,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Ecommerce Operations Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 28 Faridabad, Faridabad.
How many vacancies are there for this Ecommerce Operations Executive job?
Ans : There is 1 vacancy for this Ecommerce Operations Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-2 years of experience are eligible to apply for this Ecommerce Operations Executive role. Only male candidates are eligible.
What are the key responsibilities of this Ecommerce Operations Executive job?
Ans : As a Ecommerce Operations Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Ecommerce Operations Executive position is Sector 28 Faridabad, Faridabad.
Who is the right fit for this Ecommerce Operations Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-2 years of experience is the right fit for this Ecommerce Operations Executive job.
What makes this Ecommerce Operations Executive job a good opportunity?
Ans : This Ecommerce Operations Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Both job and has 1 openings.