E commerce marketing executive

Job Title: Customer Relationship Executive

Location: Kanpur

Experience: 3 years

Company: E-commerce & Digital Marketing Company

Job Summary:

We are looking for an experienced Customer Relationship Executive (Inside Sales - Lead Generation) to join our team in Kanpur. The ideal candidate should have a minimum of 3 years of experience in customer relationship management, lead generation, inside sales, or a similar role. Strong communication skills, computer proficiency, and a passion for generating and nurturing leads are essential.

Key Responsibilities:

Identify and generate new business leads through various channels, including cold calling, email campaigns, and networking.

Develop and maintain strong relationships with potential and existing customers.

Understand customer needs and provide suitable solutions, products, or services.

Handle customer inquiries, complaints, and feedback efficiently and professionally.

Coordinate with internal teams to ensure timely and satisfactory resolution of customer issues.

Drive customer retention and satisfaction through proactive engagement.

Maintain accurate records of customer interactions and transactions using CRE software.

Identify upselling and cross-selling opportunities to maximize sales potential.

Meet and exceed lead generation and sales targets.

Stay updated on industry trends, company products, and services.

Key Requirements:

Minimum 3 years of experience in lead generation, customer relationship management, inside sales, or a related field.

Strong communication and interpersonal skills to effectively engage with potential clients.

Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software.

Ability to research, identify, and connect with potential customers.

Goal-oriented with a proactive and customer-first mindset.

Experience in the e-commerce and digital marketing industry

Benefits:

Competitive salary and performance incentives.

Professional growth opportunities.

Supportive work environment.

Exposure to the dynamic e-commerce and digital marketing industry.

If you are a result-driven professional with expertise in lead generation and customer relationship management, we invite you to apply and be part of our growing team.

Regard

Priyanshi kashyap

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this E commerce marketing executive job

1. What is the eligibility criteria to apply for this E commerce marketing executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Kanpur.
3. How many working days are there for this E commerce marketing executive job?
   Ans: This E commerce marketing executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this E commerce marketing executive job?
   Ans: No, there is no fee applicable for applying this E commerce marketing executive job and during the employment with the company, i.e., MEDUIT LABS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this E commerce marketing executive role?
   Ans: There is an immediate opening of 80 E commerce marketing executive at MEDUIT LABS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this E commerce marketing executive job?
   Ans: This E commerce marketing executive job has Day Shift.