E commerce marketing executive

We are looking for a E-Commerce to join our team M/s DRUKST BIOTECH PVT LTD. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare Industry. The role offers Rs 12000-28000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and Experience Range between 6 months-1 year with fluency in English. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the Shift Type shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this E commerce marketing executive job

1. What is the eligibility criteria to apply for this E commerce marketing executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹28000 per month + Incentives that depends on your interview. It's a Full Time job in Lucknow.
3. How many working days are there for this E commerce marketing executive job?
   Ans: This E commerce marketing executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this E commerce marketing executive job?
   Ans: No, there is no fee applicable for applying this E commerce marketing executive job and during the employment with the company, i.e., DRUKST BIOTECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this E commerce marketing executive role?
   Ans: There is an immediate opening of 2 E commerce marketing executive at DRUKST BIOTECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this E commerce marketing executive job?
   Ans: This E commerce marketing executive job has Day Shift.