DRA Tele calling

15,000 - 28,000 /month*

Nicolas Management

Uttam Nagar East, Delhi

₹3,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

90 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account, DRA Certificate

Job Description

We are looking for a Job Title to join our team Company Name. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working Days week during the Shift Type shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this DRA Tele calling job

What are the eligibility criteria for this DRA Tele calling job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge for this DRA Tele calling job offered by Nicolas Management in Uttam Nagar East, Delhi.
What salary is offered for this DRA Tele calling job?
Ans : The salary for this DRA Tele calling job ranges between ₹15,000-₹28,000 per month.
What shift and timings does this job follow?
Ans : This DRA Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Uttam Nagar East, Delhi.
How many vacancies are there for this DRA Tele calling job?
Ans : There are 90 vacancies for this DRA Tele calling role.
Is this job open for all genders?
Ans : Yes, this DRA Tele calling job is open for both male and female candidates.
What does the role of DRA Tele calling involve?
Ans : As a DRA Tele calling, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this DRA Tele calling position is Uttam Nagar East, Delhi.
Who is the right fit for this DRA Tele calling job?
Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this DRA Tele calling job.
What makes this DRA Tele calling job a good opportunity?
Ans : This DRA Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹28,000 per month. This is a Full Time job and has 90 openings.