We are looking for a Document Verification (Office) to join our team at Excellence Call Service. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to any. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.
More about this Document Verification (Office) job
Can freshers or experienced candidates apply for this Document Verification (Office) role?
Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Document Verification (Office) role.
What salary is offered for this Document Verification (Office) job?
Ans : The salary for this Document Verification (Office) job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Document Verification (Office) job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Uttam Nagar East, Delhi.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Document Verification (Office) job is open for both male and female candidates.
Where is this job located?
Ans : This Document Verification (Office) job is located in Uttam Nagar East, Delhi.
Why should you apply for this Document Verification (Office) job?
Ans : This Document Verification (Office) job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Shift
Day
Contract Job
No
Salary
₹ 15000 - ₹ 20000
Contact Person
Muskan Malik
Interview Address
D 226.MOHAN GARDEN GURUDHWARA ROAD NEAR RUBY GLOBAL SCHOOL. NAWADA PILLAR NO 745, Nawada, Delhi