Desktop Support Engineer / Technician

12,000 - 30,000 /month

The Pacific Consultancy Services

Sudama Nagar, Indore

0 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Description

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Desktop Support Engineer / Technician job

What is the eligibility criteria to apply for this Desktop Support Engineer / Technician job?
Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹30000 per month that depends on your interview. It's a Full Time job in Indore.
How many working days are there for this Desktop Support Engineer / Technician job?
Ans: This Desktop Support Engineer / Technician job will have 6 working days.
Are there any charges applicable while applying or joining this Desktop Support Engineer / Technician job?
Ans: No, there is no fee applicable for applying this Desktop Support Engineer / Technician job and during the employment with the company, i.e., The Pacific Consultancy Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Desktop Support Engineer / Technician role?
Ans: There is an immediate opening of 5 Desktop Support Engineer / Technician at The Pacific Consultancy Services
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Desktop Support Engineer / Technician job?
Ans: This Desktop Support Engineer / Technician job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Non-voice/Chat Process, Query Resolution, CRM software, MS Office

Shift

Day

Contract Job

Salary

₹ 12000 - ₹ 30000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Anjali Patidar

Interview Address

Sudama Nagar, Indore

Posted a day ago

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Job Hai > Jobs in Indore > Customer Support / TeleCaller Jobs in Indore > Desktop Support Engineer / Technician