Desktop Support Engineer / Technician

12,000 - 30,000 /month

The Pacific Consultancy Services

Sudama Nagar, Indore

0 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Industry Type: B2B Sales

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

Can freshers or experienced candidates apply for this Desktop Support Engineer / Technician role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Desktop Support Engineer / Technician role.
What is the salary and job type for this role?
Ans : The salary for this Desktop Support Engineer / Technician job ranges between ₹12,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Desktop Support Engineer / Technician job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sudama Nagar, Indore.
How many vacancies are there for this Desktop Support Engineer / Technician job?
Ans : There are 5 vacancies for this Desktop Support Engineer / Technician role.
Is this job open for all genders?
Ans : Yes, this Desktop Support Engineer / Technician job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Desktop Support Engineer / Technician position is Sudama Nagar, Indore.
What makes this Desktop Support Engineer / Technician job a good opportunity?
Ans : This Desktop Support Engineer / Technician job is a good opportunity as it offers a salary between ₹12,000-₹30,000 per month. This is a Full Time job and has 5 openings.