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Debt Recovery Executive

salary 13,000 - 25,000 /month
company-logo
job companyM R Groups
job location Punjagutta, Hyderabad
job experience1 - 6 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Languages: Malayalam, Telugu
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Debt recovery agent to join our team at M R Groups. The role offers ₹13,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Recovery. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Debt Recovery Executive job

  1. What are the eligibility criteria for this Debt Recovery Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience for this Debt Recovery Executive job offered by M R Groups in Punjagutta, Hyderabad.
  2. What salary is offered for this Debt Recovery Executive job?
    Ans : The salary for this Debt Recovery Executive job ranges between ₹13,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Debt Recovery Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Punjagutta, Hyderabad.
  5. How many vacancies are there for this Debt Recovery Executive job?
    Ans : There are 10 vacancies for this Debt Recovery Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Debt Recovery Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Debt Recovery Executive position is Punjagutta, Hyderabad.
  8. What makes this Debt Recovery Executive job a good opportunity?
    Ans : This Debt Recovery Executive job is a good opportunity as it offers a salary between ₹13,000-₹25,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Loan recovery, Collections and recovery, DRA

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 25000

Regional Languages

Telugu, Malayalam

Contact Person

Supriya

Interview Address

, Punjagutta, Hyderabad
Posted 6 hours ago
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