We are looking for a Debt recovery agent to join our team at M R Groups. The role offers ₹13,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Recovery. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.
More about this Debt Recovery Executive job
What are the eligibility criteria for this Debt Recovery Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience for this Debt Recovery Executive job offered by M R Groups in Punjagutta, Hyderabad.
What salary is offered for this Debt Recovery Executive job?
Ans : The salary for this Debt Recovery Executive job ranges between ₹13,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Debt Recovery Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Punjagutta, Hyderabad.
How many vacancies are there for this Debt Recovery Executive job?
Ans : There are 10 vacancies for this Debt Recovery Executive role.
Is this job open for all genders?
Ans : Yes, this Debt Recovery Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Debt Recovery Executive position is Punjagutta, Hyderabad.
What makes this Debt Recovery Executive job a good opportunity?
Ans : This Debt Recovery Executive job is a good opportunity as it offers a salary between ₹13,000-₹25,000 per month. This is a Full Time job and has 10 openings.