Debt Collection Executive

Job Overview: 

Adept Scribes Private Limited is looking for a Debt Collection Executive to join our on-site team in Bengaluru. This is a full-time role focused on a Debt Collection Process, requiring professionals who can engage with customers, recover outstanding balances, negotiate payment solutions, and adhere to industry regulations while maintaining professionalism and customer satisfaction. 

Key Responsibilities:

Contact customers via phone and email to follow up on outstanding payments. 

Discuss and negotiate appropriate repayment plans based on customers' financial situations. 

Accurately record customer interactions, agreements, and updates in the system. 

Ensure compliance with Fair Debt Collection Practices Act (FDCPA) and other debt collection regulations. 

Escalate unresolved cases requiring legal action or further intervention. 

Meet collection targets while providing a professional and respectful customer experience. 

Work collaboratively with internal teams to address account discrepancies and customer concerns. 

Required Skills & Qualifications:

Experience: 0 - 1 year of experience in Debt collection 

Communication:  Good verbal and written English skills. 

Negotiation Skills: Ability to effectively persuade and assist customers in settling their debts. 

Technical Skills: Proficiency in CRM systems, dialers, and Microsoft Office. 

Regulatory Knowledge: Familiarity with Debt collection laws. 

Problem-Solving: Ability to address objections and find effective solutions. 

Flexibility:  Willingness to work in the Shift

Documents Required for this Job: DRA Certificate, Valid Police Verification / Police Clearance Certificate

If you have the required skills and experience, we welcome you to apply and be a part of Adept Scribes Private Limited in Bengaluru!

Contact Details:  What’s app Number - 78997 16791

Email:  hr@adeptscribes.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Debt Collection Executive job

1. What is the eligibility criteria to apply for this Debt Collection Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Debt Collection Executive job?
   Ans: This Debt Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Debt Collection Executive job?
   Ans: No, there is no fee applicable for applying this Debt Collection Executive job and during the employment with the company, i.e., ADEPT SCRIBES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Debt Collection Executive role?
   Ans: There is an immediate opening of 10 Debt Collection Executive at ADEPT SCRIBES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Debt Collection Executive job?
   Ans: This Debt Collection Executive job has Day Shift.