What qualifications and experience are required for this Customer Support Team Leader position?

Candidates should have a Graduate and above qualification with 2-4 years of experience.

What is the salary and job type for this role?

The salary for this Customer Support Team Leader job ranges between ₹11,000-₹15,000 per month. This is a Full Time job.

What shift and timings does this job follow?

This Customer Support Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM.

Do you need to visit the office for this job?

Yes, candidates need to visit the office and work from the location in Lajpat Nagar II, Delhi.

How many vacancies are there for this Customer Support Team Leader job?

There are 2 vacancies for this Customer Support Team Leader role.

Is this job open for all genders?

Yes, this Customer Support Team Leader job is open for both male and female candidates.

What is the job location for this position?

The job location for this Customer Support Team Leader position is Lajpat Nagar II, Delhi.

What makes this Customer Support Team Leader job a good opportunity?

This Customer Support Team Leader job is a good opportunity as it offers a salary between ₹11,000-₹15,000 per month. This is a Full Time job and has 2 openings.

Customer Support Team Leader

11,000 - 15,000 /month

Zankraft

Lajpat Nagar II, Delhi

2 - 4 years Experience in Customer Support / TeleCaller

2 Openings

फुल टाइम

जॉब हाइलाइट्स

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Customer Support Team Leader to join our team at Zankraft. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Printing. The role offers ₹ 15,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Customer Support Team Leader job

What qualifications and experience are required for this Customer Support Team Leader position?
Ans : Candidates should have a Graduate and above qualification with 2-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Team Leader job ranges between ₹11,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lajpat Nagar II, Delhi.
How many vacancies are there for this Customer Support Team Leader job?
Ans : There are 2 vacancies for this Customer Support Team Leader role.
Is this job open for all genders?
Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Team Leader position is Lajpat Nagar II, Delhi.
What makes this Customer Support Team Leader job a good opportunity?
Ans : This Customer Support Team Leader job is a good opportunity as it offers a salary between ₹11,000-₹15,000 per month. This is a Full Time job and has 2 openings.