Customer Support Team Leader

25,000 - 35,000 /month

Pune Sales Office

Viman Nagar, Pune

6 - 60 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Internet Connection

Job Description

We are looking for a Customer Support Team Leader to join our team at PUNE SALES OFFICE to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹25000 - ₹35000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support Team Leader job

What is the eligibility criteria to apply for this Customer Support Team Leader job?
Ans: The candidate should be Graduate and above and above with 6 months - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Customer Support Team Leader job?
Ans: This Customer Support Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Team Leader job?
Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., Pune Sales Office.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Team Leader role?
Ans: There is an immediate opening of 10 Customer Support Team Leader at Pune Sales Office
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Team Leader job?
Ans: This Customer Support Team Leader job has Rotational Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Medical Benefits, Insurance

Skills Required

Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process, Domestic Calling

Shift

Rotational

Contract Job

Salary

₹ 25000 - ₹ 35000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

HR Samiksha

Interview Address

viman nagar

Posted 17 hours ago

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