Customer Support Team Leader

salary 18,000 - 20,000 /month
company-logo
job companyNxt Skills
job location Chandra Layout, Bangalore
job experience1 - 2 years Experience in Customer Support / TeleCaller
New
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Languages: Hindi, Kannada
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

Job Summary:
We are looking for a proactive and detail-oriented Accounts and Service Coordinator to manage day-to-day service coordination, handle vendor communication, resolve queries, prepare basic quotations/equations, and assist with account-related tasks. The candidate must have strong communication skills in English and the local language and be comfortable handling calls and emails professionally.

Key Responsibilities:

  • Manage incoming and outgoing calls related to accounts and service

  • Coordinate with vendors and clients for service updates and issue resolution

  • Prepare and share basic quotations/equations as required

  • Handle service-related and billing queries efficiently

  • Draft and respond to emails professionally

  • Maintain accurate service and account records

  • Support the accounts team with documentation and coordination tasks

  • Ensure timely follow-ups and maintain good client/vendor relations

Requirements:

  • Experience in service coordination or accounts support roles is preferred

  • Good communication skills in English and the local language

  • Basic knowledge of accounting or invoicing processes is an advantage

  • Proficient in MS Excel, email communication, and coordination tools

  • Strong attention to detail and organisational skills

  • Ability to multitask and manage time effectively

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Team Leader job

  1. What is the eligibility criteria to apply for this Customer Support Team Leader job?
    Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Support Team Leader job?
    Ans: This Customer Support Team Leader job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Team Leader job?
    Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., NXT SKILLS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Team Leader role?
    Ans: There is an immediate opening of 1 Customer Support Team Leader at NXT SKILLS
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Team Leader job?
    Ans: This Customer Support Team Leader job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 20000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Aswathy Nair

Interview Address

Chandra Layout, Bangalore
Posted 17 hours ago
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