We are looking for a Customer Support Team Leader to join our team at MYNTRA to handle customer calls, provide exceptional customer support and resolve queries related to Logistics. The role offers an attractive in-hand salary of ₹22,000 - ₹25,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.
More about this Customer Support Team Leader job
What qualifications and experience are required for this Customer Support Team Leader position?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Team Leader job ranges between ₹22,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Madhapur, Hyderabad.
How many vacancies are there for this Customer Support Team Leader job?
Ans : There are 5 vacancies for this Customer Support Team Leader role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Team Leader role. Only male candidates are eligible.
What are the key responsibilities of this Customer Support Team Leader job?
Ans : As a Customer Support Team Leader, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Team Leader position is Madhapur, Hyderabad.
Who is the right fit for this Customer Support Team Leader job?
Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Customer Support Team Leader job.
What makes this Customer Support Team Leader job a good opportunity?
Ans : This Customer Support Team Leader job is a good opportunity as it offers a salary between ₹22,000-₹25,000 per month. This is a Full Time job and has 5 openings.
A Naukri Group company
LoginHire Local Staff
22,000 - 25,000 /month
Myntra
Madhapur, Hyderabad
1 - 2 years Experience in Customer Support / TeleCaller
Full Time
