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Customer Support Team Leader

salary 25,000 - 55,000 /month
company-logo
job companyMeera Enterprises
job location DLF CITY PHASE 3, Gurgaon
job experience0 - 2 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling

Job Highlights

sales
Industry Type: Real Estate
qualification
12th Pass and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 5 days working | Day Shift
star
Job Benefits: Cab, Meal, Medical Benefits

Job Description

We are looking for a Customer Support Team Leader to join our team at Meera Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹ 25,000 - ₹ 55,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Team Leader job

  1. What skills and experience do you need for this Customer Support Team Leader job?
    Ans : To apply for this Customer Support Team Leader job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-2 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹55,000 per month in this Customer Support Team Leader position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in DLF CITY PHASE 3, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Team Leader job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Support Team Leader, you will work on skills like Computer Knowledge, Domestic Calling, International Calling.
  8. Where is this job located?
    Ans : This Customer Support Team Leader job is located in DLF CITY PHASE 3, Gurgaon.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 0-2 years of experience is ideal for this Customer Support Team Leader job.
  10. Why should you apply for this Customer Support Team Leader job?
    Ans : This Customer Support Team Leader job offers a salary between ₹25,000-₹55,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Meal, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 55000

Contact Person

Harsh

Interview Address

DLF Qutub Enclave, B-2/4, Block B, Block E DLF City Phase 1, Gurgaon
Posted 7 days ago
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