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Customer Support Team Leader

salary 17,500 - 19,500 /month
company-logo
job companyJaviya Enterprises
job location Rampur Buzurg, Deoria
job experience6 - 12 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: B2B Sales
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Meal
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Job Description

We are looking for a Customer Support Team Leader to join our team at Javiya Enterprises. The role offers ₹ 17,500 - ₹ 19,500 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Team Leader job

  1. Who is eligible to apply for this Customer Support Team Leader job at Javiya Enterprises?
    Ans : Candidates should have a 10th Pass and above qualification and skills like Domestic Calling for this Customer Support Team Leader job offered by Javiya Enterprises.
  2. How much can you earn in this position?
    Ans : You can earn between ₹17,500-₹19,500 per month in this Customer Support Team Leader position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Rampur Buzurg, Deoria.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Team Leader, you will work on skills like Domestic Calling.
  8. Where is this job located?
    Ans : This Customer Support Team Leader job is located in Rampur Buzurg, Deoria.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 1-1 years of experience is ideal for this Customer Support Team Leader job.
  10. Why should you apply for this Customer Support Team Leader job?
    Ans : This Customer Support Team Leader job offers a salary between ₹17,500-₹19,500 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 17500 - ₹ 19500

Contact Person

Bhavin
Posted 3 days ago

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Job Hai > Jobs in Deoria > Customer Support / TeleCaller Jobs in Deoria > Customer Support Team Leader