Customer Support Team Leader

Job Summary:
Lead and manage a 15–20 member sales team, drive daily market visits, ensure accurate GPS/photo tracking, and maintain strong coordination with field staff. Monitor brand-wise reports, dealer databases, and weekly/monthly performance to maximize efficiency and market presence.

We are seeking a highly suitable candidate who is committed to long-term growth with the company, aligns closely with the job profile, maintains a positive and proactive attitude, and demonstrates exceptional communication skills to effectively engage with the team and clients.

Key Responsibilities:

• Supervise and motivate the sales team to achieve targets.

• Track daily field visits using mobile app GPS and photo reports.

• Prepare daily brand-wise sales visit reports.

• Maintain sales person–wise dealer database.

• Monitor weekly/monthly visit records and performance.

• Coordinate with team to resolve market challenges quickly.

• Ensure strong follow-up on market visits and availability.

Requirements:

• Proven sales team leadership experience.

• Strong communication and persuasive phone skills.

• Proficiency in sales tracking applications and reporting.

• Excellent follow-up and organizational skills.
  

• It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

More about this Customer Support Team Leader job

1. What is the eligibility criteria to apply for this Customer Support Team Leader job?
   Ans: The candidate should be Graduate and above and above with 3 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹16000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Customer Support Team Leader job?
   Ans: This Customer Support Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Team Leader job?
   Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., HP TELECOM INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Team Leader role?
   Ans: There is an immediate opening of 5 Customer Support Team Leader at HP TELECOM INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Team Leader job?
   Ans: This Customer Support Team Leader job has Day Shift.