Customer Support Team Leader

25,000 - 45,000 /month

Haritha Automation Private Limited

Periamedu, Chennai

3 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Handle entire service department in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Customer Support Team Leader job

What qualifications and experience are required for this Customer Support Team Leader position?
Ans : Candidates should have All Education levels with 3-7 years of experience and skills like Computer Knowledge, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Team Leader job ranges between ₹25,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Periamedu, Chennai.
How many vacancies are there for this Customer Support Team Leader job?
Ans : There is 1 vacancy for this Customer Support Team Leader role.
Is this job open for all genders?
Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Team Leader job?
Ans : As a Customer Support Team Leader, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Team Leader position is Periamedu, Chennai.
Who is the right fit for this Customer Support Team Leader job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 3-7 years of experience is the right fit for this Customer Support Team Leader job.
What makes this Customer Support Team Leader job a good opportunity?
Ans : This Customer Support Team Leader job is a good opportunity as it offers a salary between ₹25,000-₹45,000 per month. This is a Full Time job and has 1 openings.