Customer Support Team Leader

15,000 - 20,000 /month

Growup Consulting

Work from home

0 - 6+ years Experience in Customer Support / TeleCaller

99 Openings

Work From Home

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Banking

Languages: Hindi

10th Pass and above

All genders

5 days working | Flexible Shift

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Team Leader to join our team at Growup Consulting. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Team Leader job

Can freshers or experienced candidates apply for this Customer Support Team Leader role?
Ans : Candidates who have a 10th Pass and above qualification with 0-7 years of experience can apply for this Customer Support Team Leader role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Team Leader job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Team Leader job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Team Leader job?
Ans : As a Customer Support Team Leader, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Team Leader job is located in Gandhi Nagar, Adilabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-7 years of experience is ideal for this Customer Support Team Leader job.
Why should you apply for this Customer Support Team Leader job?
Ans : This Customer Support Team Leader job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 99 openings available.