jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Team Leader

salary 17,850 - 36,580 /month
company-logo
job companyCdymax (india) Pharma Private Limited
job location Dange Chowk, Pune
job experience6 - 36 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

sales
Industry Type: B2B Sales
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Customer Support Team Leader to join our team at Cdymax (india) Pharma Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 17,850 - ₹ 36,580 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Team Leader job

  1. Who is eligible to apply for this Customer Support Team Leader job at Cdymax (india) Pharma Private Limited?
    Ans : Candidates should have a Graduate and above qualification for this Customer Support Team Leader job offered by Cdymax (india) Pharma Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹17,500-₹36,500 per month in this Customer Support Team Leader position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dange Chowk, Pune.
  5. How many vacancies are there for this Customer Support Team Leader job?
    Ans : There are 5 vacancies for this Customer Support Team Leader role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Team Leader position is Dange Chowk, Pune.
  8. What makes this Customer Support Team Leader job a good opportunity?
    Ans : This Customer Support Team Leader job is a good opportunity as it offers a salary between ₹17,500-₹36,500 per month. This is a Full Time job and has 5 openings.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 17850 - ₹ 36580

Contact Person

Yogita Patil

Interview Address

Dange Chowk, Dange Chowk, Pune
Posted 12 hours ago
similar jobs

Apply to similar jobs

₹ 27,000 - 45,000 per month
Lifespace Property Solutions Private Limited
Wakad, Pune
Skills,, Real Estate INDUSTRY
10 Openings
₹ 25,000 - 40,000 per month
Honeycomb Realty
Wakad, Pune
SkillsReal Estate INDUSTRY, ,
New
3 Openings
₹ 28,000 - 42,000 per month *
Gmk Hospitality Services Private Limited
Tathawade, Pune
Skills,, B2B Sales INDUSTRY
New
Incentives included
2 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates