Customer Support Team Leader

20,000 - 24,000 /month*

Bigwhale Marketing Private Limited

Ganesh Colony, Bellary

₹2,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

52 Openings

Incentives included

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: B2B Sales

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Team Leader to join our team at Big whale Industry . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹20000 - ₹24000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Team Leader job

Who is eligible to apply for this Customer Support Team Leader job at Bigwhale Marketing Private Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like International Calling for this Customer Support Team Leader job offered by Bigwhale Marketing Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹24,000 per month in this Customer Support Team Leader position.
What shift and timings does this job follow?
Ans : This Customer Support Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ganesh Colony, Bellary.
How many openings are available for this position?
Ans : There are 52 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Team Leader, you will work on skills like International Calling.
Where is this job located?
Ans : This Customer Support Team Leader job is located in Ganesh Colony, Bellary.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 1-1 years of experience is ideal for this Customer Support Team Leader job.
Why should you apply for this Customer Support Team Leader job?
Ans : This Customer Support Team Leader job offers a salary between ₹20,000-₹24,000 per month. This is a Full Time opportunity and has 52 openings available.