Customer Support Team Leader

20,000 - 35,000 /month

Balwom Textiles India Company

Gandhi Nagar, Delhi

6+ months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Team Leader job

Who is eligible to apply for this Customer Support Team Leader job at Balwom Textiles India Company?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Team Leader job offered by Balwom Textiles India Company.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹35,000 per month in this Customer Support Team Leader position.
What shift and timings does this job follow?
Ans : This Customer Support Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gandhi Nagar, Delhi.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Team Leader job is located in Gandhi Nagar, Delhi.
Why should you apply for this Customer Support Team Leader job?
Ans : This Customer Support Team Leader job offers a salary between ₹20,000-₹35,000 per month. This is a Full Time opportunity and has 2 openings available.

Other Details

Incentives

No. Of Working Days

Benefits

Skills Required

Cold Calling, Lead Generation, Computer Knowledge, Wiring, Team Management, Ability to manage team targets performance, Good training mentoring ability, Leadership, target handling problemsolving skills required