Customer Support Team Leader

25,000 - 35,000 /month

Angc Group India Private Limited

MP Nagar, Bhopal

3 - 5 years Experience in Customer Support / TeleCaller

New

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Post Graduate and above

All genders

6 days working | Day Shift

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Team Leader (Experience in handling State and Central Government industrial subsidies, schemes, and related benefits)

Job Title: Team Leader – Experience in handling State and Central Government industrial subsidies, schemes, and related benefits
Location: Bhopal
Reports To: HOD
Employment Type: Full-time

Job Summary
We are seeking a proactive and detail-oriented Team Leader with proven experience in Experience in handling State and Central Government industrial subsidies, schemes, and related benefits. The ideal candidate will lead a team responsible for overseeing the application, administration, compliance, file management and submission and reporting of subsidy-related projects. This role involves cross-functional coordination with government bodies, internal, and external partners to ensure delivery and regulatory compliance.

Key Responsibilities
• Lead, mentor, and supervise a team handling government subsidy applications and compliance activities.
• Oversee the preparation and submission of government subsidy /grant applications with requirements and deadlines.
• Act as the primary point of contact with government agencies regarding subsidy Benefits, audits, and policy updates.
• Monitor team work, performance and ensure adherence to subsidy guidelines and reporting standards.
• Review and approve documentation and financial reports related to subsidy.
• Identify and pursue new government funding opportunities relevant to organizational goals.
• Train team members on regulatory requirements and best practices in client related management.
• Maintain up-to-date knowledge of all services legislation, policy changes, and funding opportunities etc.

Requirements
• Any Bachelor's or Post Graduation Degree.
• Minimum 5 years of relevant experience, including at least 2 years managing or working with government.
• Strong understanding of local and/or national government funding schemes, processes, and regulatory requirements.
• Experience in a similar role within a public-sector organization or NGO.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

More about this Customer Support Team Leader job

What is the eligibility criteria to apply for this Customer Support Team Leader job?
Ans: The candidate should be Post Graduate and above and above with 3 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bhopal.
How many working days are there for this Customer Support Team Leader job?
Ans: This Customer Support Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Team Leader job?
Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., ANGC GROUP INDIA PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Team Leader role?
Ans: There is an immediate opening of 5 Customer Support Team Leader at ANGC GROUP INDIA PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Team Leader job?
Ans: This Customer Support Team Leader job has Day Shift.