Customer Support Specialist-Inbound-BRANCH BANKING-Enterprise Business Solutions - EBS - Handle inbound customer support queries related to branch banking and enterprise business solutions. - Provide timely and accurate assistance to customers, ensuring high satisfaction. - Work closely with banking teams to resolve issues and escalate when necessary. - Maintain detailed records of customer interactions and transactions. - Support enterprise clients by addressing their banking-related concerns effectively. - Collaborate with internal teams to improve customer service processes. - Adapt to dynamic banking environments and customer needs. - Uphold company policies and compliance standards during customer interactions.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Customer Support Specialist - Branch Banking job
Who is eligible to apply for this Customer Support Specialist - Branch Banking job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Customer Support Specialist - Branch Banking job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Support Specialist - Branch Banking job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nallur, Hosur.
How many vacancies are there for this Customer Support Specialist - Branch Banking job?
Ans : There is 1 vacancy for this Customer Support Specialist - Branch Banking role.
Is this job open for all genders?
Ans : Yes, this Customer Support Specialist - Branch Banking job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Specialist - Branch Banking position is Nallur, Hosur.
What makes this Customer Support Specialist - Branch Banking job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.