Customer Support Manager

12,000 - 15,000 /month

Thenpandiyan Group Of Companies

Field job

Pirattiyur, Trichy

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

12th Pass and above

Males Only

6 days working | Rotational Shift

Job Description

We are looking for a Customer Support Manager to join our team at Thenpandiyan Group Of Companies to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of ₹12000 - ₹15000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Manager job

Can freshers or experienced candidates apply for this Customer Support Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Manager role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Manager job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Manager job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pirattiyur, Trichy.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Manager job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Support Manager job is located in Pirattiyur, Trichy.
Why should you apply for this Customer Support Manager job?
Ans : This Customer Support Manager job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 10 openings available.