We are looking for a Customer Support Intern to join our team at Fitkid Health Tech Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health IT Care. The role offers ₹3,000 - ₹5,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Customer Support Intern job
What skills and experience do you need for this Customer Support Intern job?
Ans : To apply for this Customer Support Intern job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Intern job ranges between ₹4,000-₹5,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Intern job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in C-Scheme, Jaipur.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Intern job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Intern job?
Ans : As a Customer Support Intern, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Intern job is located in C-Scheme, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Support Intern job.
Why should you apply for this Customer Support Intern job?
Ans : This Customer Support Intern job offers a salary between ₹4,000-₹5,000 per month. This is a Full Time opportunity and has 2 openings available.