Customer Support Executive (Sales)

📄 Job Description Template

We are looking for a Customer Support Executive (Sales) to join our team at Globiva for the Flipkart CABN Process.
The role offers a competitive in-hand salary of ₹21,800 and involves handling customer interactions, delivering excellent support, and driving product/service sales in the e-commerce sector.
Join us to work in a dynamic, performance-driven environment with opportunities for growth.

Key Responsibilities:

• Manage incoming and outgoing customer calls professionally.

• Respond to queries, complaints, and feedback with a customer-first approach.

• Accurately log interactions and follow-ups in the system.

• Drive upsell opportunities and promote sales where applicable.

• Collaborate with internal teams to escalate and resolve issues.

• Achieve KPIs such as call quality, resolution rate, and customer satisfaction.

Job Requirements:

• Minimum qualification: UG / Graduate / PG

• Minimum 1 year of experience in customer service or sales roles.

• Strong communication in English & Hindi.

• Open to work for 6 days a week (rotational off), day shift only.

• Candidates must be willing to take part in both virtual and face-to-face interview rounds.

• Self-transport required (No cab provided).

💻 Interview Process:

• HR Round (Virtual)

• Versant Test (Virtual)

• Ops + Trainer Round (Virtual)

• Client Round (Face-to-Face)
  
  Apply Now

  📞 Contact: 9110414974

  🕒 Immediate Joiners Preferred

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive (Sales) job

1. What is the eligibility criteria to apply for this Customer Support Executive (Sales) job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹21500 - ₹26000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive (Sales) job?
   Ans: This Customer Support Executive (Sales) job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive (Sales) job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive (Sales) job and during the employment with the company, i.e., TALENT HUB MANAGEMENT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive (Sales) role?
   Ans: There is an immediate opening of 20 Customer Support Executive (Sales) at TALENT HUB MANAGEMENT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive (Sales) job?
   Ans: This Customer Support Executive (Sales) job has Day Shift.