Customer Support Executive

Job Summary

We are seeking a proactive and empathetic Customer Support Executive to manage customer interactions, resolve queries, and ensure a seamless service experience. The ideal candidate will be a strong communicator with a passion for helping others and a knack for problem-solving.

📌 Key Responsibilities

• Respond promptly to customer inquiries via phone, email, chat, or social media

• Resolve product or service issues by clarifying the customer's complaint and determining the cause

• Provide accurate, valid, and complete information using the right methods/tools

• Follow communication procedures, guidelines, and policies

• Escalate unresolved issues to the appropriate internal teams

• Maintain records of customer interactions and transactions

• Contribute to team goals and customer satisfaction metrics

✅ Requirements

• Excellent communication and interpersonal skills

• Ability to multitask, prioritize, and manage time effectively

• Familiarity with CRM systems and practices

• Problem-solving attitude and patience

• Minimum qualification bachelor’s degree

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11000 - ₹15000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Zucol Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at Zucol Services Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.