Customer Support Executive

25,000 - 32,000 /month

Zero Lag Solutions Private Limited

Uppal, Hyderabad

1 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Telugu

Graduate and above

All genders

5 days working | Night Shift

Job Description

Understand Customer Issues and Provide Solution, Executes transaction as per the prescribed timelines and follows all predefined procedures with the objective to meet the SLA targets for the specific process within guidelines , policies and norms of Client.
Requirement High Level of Fluency in written ENGLISH, Able to converse and provide Customer support in English through various channels - Live Chat and. Required good typing speed(ENGLISH with High Level Fluency), screening would be done by the Client team to hire the Candidates.(speed with accuracy can be ideally considered)
Preference would be experience in E-commerce areas of responsibility. • Basic Operating System Knowledge, Knowledge of E-commerce Products and Services, Good Analytical Ability, Ability to navigate Common user interface elements, Good Reading Skills, Ability to understand ambiguous information, Probe and Consolidate into useable data, Communicate to the user in a language the user is most comfortable with (ENGLISH with High Level Fluency) • Candidates screening/interview is taken by CLIENT.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹32000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Zero Lag Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 25 Customer Support Executive at Zero Lag Solutions Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Night Shift.