Customer Support Executive

15,000 - 20,000 /month

Zero Lag Solutions Private Limited

Habsiguda, Hyderabad

6 - 12 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Hindi, Telugu

Graduate and above

All genders

5 days working | Rotational Shift

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Handle inbound and outbound customer interactions through phone, email, or chat.
• Respond to customer inquiries in a timely and professional manner.
• Resolve customer issues, complaints, and requests effectively.
• Maintain accurate records of customer interactions in CRM systems.
• Escalate complex issues to the appropriate team when necessary.
• Follow company policies, procedures, and quality standards.
• Maintain a high level of professionalism and empathy during customer interactions.
• Achieve daily and monthly performance targets, including quality, productivity, and customer satisfaction.

Required Skills

• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Customer-focused attitude
• Ability to work in a fast-paced environment
• Basic computer knowledge (MS Office, CRM tools, etc.)
• Ability to multitask and manage time effectively

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Zero Lag Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 20 Customer Support Executive at Zero Lag Solutions Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Rotational Shift.