Customer Support Executive

Job description:

Good communication in Hindi and english

Handling Incoming Calls: Manage and respond to incoming customer inquiries, providing information, resolving issues, or directing the call to the appropriate department.

Customer Support : Assist customers with product or service-related questions, troubleshoot problems, and provide guidance on usage.

Maintaining Records : Accurately log all customer interactions, notes, and details of inquiries for future reference and tracking purposes.

Problem Resolution : Effectively resolve customer complaints or concerns in a professional and timely manner, aiming for customer satisfaction.

Product Knowledge : Develop a deep understanding of company products or services to assist customers more effectively.

Upselling and Cross-selling: Potentially identifying opportunities to offer additional products or services

Facilitate sales of all products and services according to the client's needs

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Yudeekshaa Infotech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at Yudeekshaa Infotech Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.