Customer Support Executive

12,000 - 16,000 /month

Yourstek Solutions

Tikaitganj, Lucknow

0 - 4 years Experience in Customer Support / TeleCaller

Replies in 24hrs

4 Openings

Full Time

Job Highlights

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Support Executive to join our team at Yourstek Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹11500 - ₹16000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the DAY shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be All Education levels and above with 0 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹16000 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Yourstek Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 4 Customer Support Executive at Yourstek Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Shift

DAY

Contract Job

Salary

₹ 12000 - ₹ 16000

English Proficiency

Yes

Contact Person

Kapil Kumar Bajaj

Interview Address

Rajendra Nagar Lucknow

Posted 3 days ago

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Job Hai > Jobs in Lucknow > Customer Support / TeleCaller Jobs in Lucknow > Customer Support Executive