We are looking for a Customer Support & Billing Executive (Female Preferred) to join our team at HinduReligiousItems.com to handle customer calls, provide exceptional customer support, and resolve queries related to product. The role offers an attractive in-hand salary of Rs.8000/- and opportunities for growth.
Key Responsibilities:
Respond to customer inquiries via WhatsApp promptly and courteously
Assist with order processing and billing
Coordinate with customers on payments, shipping, and order status
Maintain customer records and follow up on pending queries
Job Requirements:
The minimum qualification for this role is 12th pass with basic computer knowledge. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. The candidate should be comfortable with the Mon to Sat day shift (10 to 07).