Customer Support Executive

salary 17,000 - 21,000 /month*
company-logo
job companyXpheno Private Limited
job location HSR Layout, Bangalore
incentive₹3,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

The role offers 18000 and involves managing customer calls, delivering outstanding customer service related to Any Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12 th and Fresher - 1 year experienced. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working 6 Days week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹17000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., XPHENO PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 10 Customer Support Executive at XPHENO PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 21000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Divya Shree

Interview Address

Bangalore
Posted 7 hours ago
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