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Customer Support Executive

salary 17,000 - 40,000 /month
company-logo
job companyWroots Global Private Limited
job location 4th Block Koramangala, Bangalore
job experience0 - 4 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
5 days working | Rotational Shift

Job Description

Customer Support Executive

Position Details

Job Title: Customer Support Executive
Process: Voice/Non-Voice
Location: Bangalore
Qualification: 12th Pass / Undergraduate / Graduate
Experience: Freshers & Experienced
Shift: Rotational
Mode: Work from Office

Role Overview

The selected candidates will interact with customers, understand their requirements and assist them with appropriate solutions while maintaining service quality.

Key Activities

  • Handle customer conversations through phone.

  • Resolve routine customer queries.

  • Provide relevant information based on the process.

  • Maintain proper call documentation.

  • Escalate complex cases to the appropriate team.

  • Meet defined quality and productivity parameters.

Candidate Skills

  • English and Hindi communication.

  • Good listening ability.

  • Polite and professional communication.

  • Basic MS Office/computer knowledge.

  • Ability to handle multiple customer queries.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have All Education levels with 0-4 years of experience can apply for this Customer Support Executive role.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹17,000-₹40,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in 4th Block Koramangala, Bangalore.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 99 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is 4th Block Koramangala, Bangalore.
  8. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹17,000-₹40,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Customer support, call center, Customer service, BPO, Inbound Calls, Outbound calls

Shift

Rotational

Contract Job

No

Salary

₹ 17000 - ₹ 40000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Gurdeep Gujral

Interview Address

4th Block Koramangala, 4th Block Koramangala, Bangalore
Posted 8 hours ago
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