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Customer Support Executive

salary 12,000 - 15,000 /month
company-logo
job companyWoodrock Infotech Private Limited
job location Doon IT Park, Dehradun
job experience0 - 1 years Experience in Customer Support / TeleCaller
25 Openings
full_part_time Full Time/Part Time

Skills Required

Computer Knowledge
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
PAN Card, Aadhar Card

Job Description

Job Description – Non-Voice & voice Process Executive (Fresher)

Company: WoodRock Infotech Pvt. Ltd.

Location: Dehradun

Job Overview

We are hiring freshers for our Non-Voice (Chat & Email) & Voice Process. This role is perfect for candidates with strong written communication or strong written and communicating skills who are looking to begin a career in customer support.

Salary

₹15,000 CTC for chat

₹16,000 CTC for voice

Shift

Flexible Rotational Shifts

Key Responsibilities

Respond to customer queries through Chat and Email or voice.

Provide accurate and timely resolutions.

Maintain service quality standards.

Escalate unresolved customer concerns.

Follow company processes and quality gui

Eligibility

Graduate or Undergraduate

Good written English communication

Basic computer knowledge

Good typing speed preferred

Positive attitude and willingness to learn

Flexible to work in rotational shifts

Why Join Us?

Comprehensive Training

Career Growth Opportunities

Friendly Work Culture

Performance-Based Incentives

Apply now

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹15,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Doon IT Park, Dehradun.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 25 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Doon IT Park, Dehradun.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Both job and has 25 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Non-voice/Chat Process, Computer Knowledge, Good english, Communication skills, Flexible schedule

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 15000

English Proficiency

Yes

Contact Person

Keertima Vasudev

Interview Address

3rd Floor, Plot No. 41, Doon IT Park, Dehradun
Posted 2 days ago
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