Customer Support Executive

🚨 We are Hiring – Customer Support Executive (Acer Process) 🚨

📍 Location: [Specify City/Office Location] – Work from Office

🕒 Employment Type: Full-time

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📝 Job Summary

We are hiring enthusiastic and detail-oriented Customer Support Executives for the Acer process. The role involves providing technical & non-technical assistance to customers, handling queries related to computer systems, and ensuring customer satisfaction through effective communication in Hindi and English.

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🛠 Key Responsibilities

💻 Handle customer queries on Acer desktops, laptops & accessories

🖥 Troubleshoot issues like Blue Screen Errors, hardware/software differences, storage types

📚 Guide customers on computer components, OS, and specifications

🗂 Maintain accurate customer records in the system

📞 Follow Acer’s professional communication standards

🔄 Work in rotational shifts with timely resolution of assigned tickets

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🎓 Qualifications

📜 Education: B.Com, BBM, B.Sc, BA, Diploma, BCA

🚫 Not eligible: BE, B.Tech

🗣 Languages: Hindi & English (Good English required)

🎯 Versant Level: 5

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⏳ Work Schedule

📅 6 days working + 1 rotational off

⏰ Shifts:

👩 Females: 7 AM – 8 PM (Rotational)

👨 Males: 7 AM – 12 Midnight (Rotational)

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💰 Compensation & Benefits

🆕 Fresher: ₹23,000/-

💼 Experienced: Up to ₹25,000/-

🎁 Quarterly Bonus: ₹4,215/-

📈 Additional performance incentives

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📌 Openings: 100

📞 Contact: 7380964424

📧 Email: anushkawcpl05@gmail.com

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• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹23000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., WONTON CONSULTING PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 98 Customer Support Executive at WONTON CONSULTING PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.