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Customer Support Executive

salary 10,000 - 20,000 /month
company-logo
job companyWhitestone Infotech
job location Mota Varachha, Surat
job experience0 - 2 years Experience in Customer Support / TeleCaller
3 Openings
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

  • Respond to customer queries and issues through phone calls, emails, and chat promptly and professionally.

  • Provide accurate information about product features, functionalities, and services.

  • Ensure high levels of customer satisfaction by resolving concerns effectively.

  • Troubleshoot and resolve customer complaints or issues related to the product, ensuring timely and efficient problem-solving.

  • Coordinate with technical support or other departments for more complex queries.

  • Follow up with customers to ensure their concerns are fully resolved and document outcomes.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Surat.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Whitestone Infotech.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 3 Customer Support Executive at Whitestone Infotech
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Cold Calling, Computer Knowledge, Convincing Skills, sales, customer support

Contract Job

No

Salary

₹ 10000 - ₹ 20000

English Proficiency

Yes

Contact Person

Avani Vaghani

Interview Address

Mota Varachha, Surat
Posted 3 days ago
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