Customer Support Executive

14,000 - 15,000 /month

Vtekis Consulting Llp

Kukatpally, Hyderabad

0 - 3 years Experience in Customer Support / TeleCaller

30 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Telugu

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance

Job Description

ob Title: Customer Support Executive
Department: Customer Service / Operations
Reports To: Customer Support Manager

Job Summary

We are seeking a customer-focused Customer Support Executive to assist customers with inquiries, resolve issues, and ensure a positive customer experience. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a commitment to customer satisfaction.

Key Responsibilities

Respond to customer inquiries via phone, email, chat, or social media.
Resolve customer complaints and provide appropriate solutions.
Maintain accurate records of customer interactions and transactions.
Escalate complex issues to the relevant teams when necessary.
Follow up with customers to ensure issue resolution and satisfaction.
Provide product and service information to customers.
Meet individual and team performance targets.
Identify opportunities to improve customer support processes

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹14,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kukatpally, Hyderabad.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 30 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Kukatpally, Hyderabad.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 0-3 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹14,000-₹15,000 per month. This is a Full Time job and has 30 openings.