Customer Support Executive

12,000 - 15,000 /month

Voice Process

Karapakkam, Chennai

6 - 24 months Experience in Customer Support / TeleCaller

15 Openings

Full Time

Job Highlights

Languages: Hindi

All Education levels

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Customer Support Executive to join our team at voice process. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to voice process. The role offers ₹12,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have All Education levels with 1-2 years of experience for this Customer Support Executive job offered by Voice Process in Karapakkam, Chennai.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹12,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Karapakkam, Chennai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 15 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Karapakkam, Chennai.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 15 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Shift

Rotational

Contract Job

Salary

₹ 12000 - ₹ 15000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Manisha

Interview Address

No 285, Rajiv Gandhi Salai, Kumaran Nagar, Elcot Sez, Karapakkam, Chennai, Tamil Nadu 600119 Tecci park karapakkam Block A 3rd floor, Karapakkam, Chennai

Posted 2 days ago