Customer Support Executive

A Dealer Development Telecaller primarily focuses on identifying and cultivating relationships with potential dealership partners through telecommunication. They are responsible for generating leads, qualifying prospects, and ultimately driving the development of new dealerships for a company. This role often involves cold calling, script adherence, data management, and sales target achievement. 

Key Responsibilities:

• Prospecting and Lead Generation:

  Making outbound calls to potential dealership partners, often based on provided lists or leads, to identify and qualify prospects. 

• Building Relationships:

  Establishing rapport with potential partners, understanding their needs, and presenting the company's dealership opportunities. 

• Understanding Customer Needs:

  Assessing the potential dealer's business goals, financial capabilities, and market presence to ensure a good fit. 

• Product Knowledge:

  Demonstrating a thorough understanding of the company's products, services, and dealership programs. 

• Following Scripts and Guidelines:

  Adhering to communication protocols, scripts, and company policies to ensure consistent and professional interactions. 

• Data Management:

  Maintaining accurate records of interactions with potential partners, including call logs, lead status, and follow-up actions. 

• Sales Target Achievement:

  Meeting or exceeding sales targets by effectively converting prospects into dealership agreements. 

• Collaboration:

  Working closely with the sales team, dealer operations, and marketing teams to align strategies and improve overall dealer development efforts. 

• Customer Service:

  Addressing inquiries, resolving issues, and providing support to potential and existing dealers. 

• Market Research:

  Staying informed about industry trends, competitor activities, and emerging opportunities. 

• Reporting:

  Providing regular reports on lead generation, sales performance, and overall dealer development activities. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Vijayawada.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., VOC AUTOMOTIVE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at VOC AUTOMOTIVE
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.